Monday, December 16, 2013



This article is the next part of the article on getting started with VoIP service. After doing all the things in the article part I, you can move to do the things in this article. If you have done choosing the right service, you should move to get your equipment. The equipment needed for VoIP can be very cheap or quite expensive. It depends on your need.
Uses that are choosing PC to PC communication only need hearing and speaking device according to your computer system. You might also get softphone applications since it allows users to make and receive calls with mobile phone. It also eliminates the need for headsets and other equipment. You can have the option to install softphone client on your mobile phone or use their web interface for the dialing.
If you are using hardware-based VoIP, you need to have solid material. It costs money but not always. You need to use ATA phone adapter and phone set. The phone set can be any of traditional phones which you use with PSTN. There are some special phones for VOIP with special features known as IP Phones. These do not need any ATA since they have functionality included. IP phones are expensive and are mostly used by business places. There are many hardware-based VoIP services provided for free hardware for free for the duration of the service. It helps you to save more money and the compatibility with the service used and on allowing you the possibility of trying the service without investing.
Next, you need to get a phone number. In case you want to extend your VoIP to beyond PC, you need to have a phone number. The number is given to you when you have made subscription with a paid service whether the software or hardware based. The number is used to make or receive calls to and from fixed or mobile phones. Many people want to keep their old number since their clients will face difficulty to contact their business place if the number is changed.

Posted on 7:25 PM by Dheen

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As the continuation of the article related to VoIP features which can bring advantage to your small business, this article provides the information on the rest of the features. VoIP service commonly comes with the feature to provide report on bandwidth usage and inbound or outbond call detail reports. It is known that data and report are important for business. 
 
The service helps you to get the information on data tracking to figure out where to direct your company’s time and energy. You will get the information on bandwidth utilization information which allows users to view data usage over a period of time. The service also provides inbound and outbond call detail reports so you know the detail of your company’s call history. These are including rate centers, duration, originator, destination, and cost.
Another feature which is offered by VoIP is call screening. This feature is commonly forgotten in VoIP business but it is actually very useful. Call Screening allows you to check the number on the caller ID before choosing how to treat it. You can have the option to redirect the call or disconnect it. You might be pleased with coaching tools feature. These tools, Barge and Whisper, help you to train and monitor your employee’s on phone performance. Barge works to listen to the conversation between employee and a client without interrupting. Whisper provides the ability to give advice, tips, and information to your employees while they are on the phone with a client. It can be done without the client knowing about it.
VoIP service commonly comes with auto attendant which allows callers to interact with a menu to choose the right appropriate extension. You can have more professional and impressive business. You might also find the benefit from conferencing feature. You are able to set up conference floor monitor. You can manage invitations, hand-raises, muting individuals, and much more. Online conference can get messy and confusing if it is not manages properly. It will be great tool to learn using conference tool.
The last feature is Do Not Disturb. The feature will keep you from any disturbance. You are able to turn it on to temporarily stop incoming calls to your phone. It is very useful when you are in the middle of conferences, lunches, and meetings. However, it does not mean that your incoming call leaves unanswered. It will be directed to the voicemail or another destination of your option.

Posted on 9:30 AM by Dheen

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Sunday, December 15, 2013



This article consists of the continuation on the explanation on how to save money on phone calls from the first part. If you think VoIP service only can be used for home or business, you are wrong. Nowadays, you can find VoIP service for mobile calls. This helps you to save money on mobile usage.
It can be seen that everyone moves towards mobility. If you are heavy mobile users, you are able to save great amounts of money by using VoIP service to make and receive mobile calls. The amount of money which can be saved on your mobile communication depends on habit and need on the prerequisites of the service used. By using VoIP service, you are able to make completely free calls from mobile phone or portable device. To use this service, your phone or handheld device should be supported by the service which you are using. Next, your caller or recipients should use the same service. The last step is your mobile phone or handheld device should have internet connection.

The suitable device to support you to make free mobile calls is high end device such as Wi-Fi or 3G phone and BlackBerry device. It allows you to call a friend who is using the same service on their mobile phone or PC. To get the best call quality, it is recommended for you to make a call on Wi-Fi spot. The service allows you to get free calling service although your friend lives overseas.
Not all people have sophisticated mobile device. It can be seen that not all people have internet connection on their mobile. However, when the calls are not free, they can be very cheap with the rates starting from two cents per minute on international calls. The services are available with different features and ways of working. Some are using internet backbone while other start calls on GSM network and route them through traditional phone lines and internet.

Posted on 7:24 PM by Dheen

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Cell phone or Landline? You might be asking this question when you are looking for the best phone service for home or business usage. Before choosing certain phone service, it is better for you to take consideration whether the savings are worth the sacrifice which you are going to make.
Landline phone service is more recommended for companies with an office or store which has more than one employee. If you put your business on a cell phone, it can be risky. It is recommended to the clients not to move from office-based phone to cell phone exclusively. Many experts stated that using cell phone can cost more in the end since it can be frustrating to customer who could not hear you clearly on the phone. It implies that you care more about saving money than providing good service to your customers. It gives the perspective that your company does not have money to build office with a land based phone.
If you want to save phone cost, you might want to consider getting Internet-based phone system or VoIP or Voice Over Internet Phone. The savings from VoIP ranges widely depending on the size of the business. The reliability factor also holds important role. VoIP system is able to support fax machine. However, the VoIP service should be digital not analogue. The service can be used with the same phone hardware as a regular landline. By installing the service, your business could save anywhere from $50 to thousands of dollar per month.
According to many experts, VoIP phone service is only good if your local internet service is reliable. If your internet service is not reliable, you should reconsider. Even after installing this service, it is better for you to prepare your cell phone as a backup. In case your internet phone system is down, you still have backup line. Cell phone is also required since many VoIP services do not offer the support for emergency call.

Posted on 7:24 PM by Dheen

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Saturday, December 14, 2013



This article is the continuation of the part I on VoIP advantages. VoIP service is highly loved by many people since it support tele-working system. People who are working in organization with intranet or extranet, you are able to access your office from home through VoIP service. You are able to transform your home into a part of your office and you can use voice, fax, and data services of your workplace remotely through the organization’s intranet. VoIP technology is more portable and it is one of the reasons why people get interested in the technology. Portable hardware is getting more common and VoIP matches well.
 
If you are using fax services through PSTN, it has high cost for long distances. Other problems which you face when you use fax services through PSTN are including quality attenuation in analog signals and incompatibility between communicating machines. Real time transmission on VoIP service is using fax interface to convert the data into packets and make sure complete delivery of the data in more reliable way. By using VoIP service, you do not need to use any fax machine for delivering and receiving fax.
VoIP offers the ability to combine different data types and to make routing and signaling more flexible and robust. It helps the network application developers to build and deploy emerging applications for data communication easier with VoIP service. The possibility of applying VoIP software in web browsers and servers provide more productive and competitive edge to e-commerce and customer service applications. 
If you are planning to use VoIP, you do not need to use many tools and hardware. You just need sound card, speakers, and microphone for your computer and internet connection. The hardware is quite cheap. You might find some software packages which you can download from the internet. Install the software and you can use it easily. There are many programs available. These are including Skype and Net2Phone. You do not need to use telephone set which is quite expensive and its underlying equipment especially when you already have a phone network.

Posted on 7:23 PM by Dheen

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